The company adheres to a strict policy of "no cancellation" and "no refund". However, users may have the option to access services on a "trial basis" under specific terms provided separately for each service offered. Once a user successfully subscribes to any service, it will remain active according to the specified terms and conditions.

It is advisable to carefully review the terms and conditions of each service before subscribing. In exceptional cases, management reserves the right to consider refunds on a case-by-case basis, contingent upon the submission of necessary documents or information deemed necessary at the discretion of management. Any approved refunds will be processed within 7 working days without interest, and subject to terms or deductions approved by management.